F.A.Q

Jhasper Fashion FAQ covering tailoring questions, suit orders, fittings, fabrics, and garment care

Search through our most frequently asked questions and get answers to your queries …

General Questions


Our store is conveniently located in the heart of Bangkok on Sukhumvit Road, just 50 metres inside Sukhumvit Soi 11, near Nana BTS Skytrain Station. For detailed directions, please visit our Contact us page.
 
We are open Monday to Saturday, 10:30 am to 8:00 pm. We are closed on Sundays, except by prior appointment. If you’re unsure or would like to arrange a special appointment, please call us on (+66) 080 629 5075 or email jhasperfashion@gmail.com.
 
We close each year for approximately 5–7 days in mid-April during the Thai New Year (Songkran) holidays, and for 4–6 days in late December over the New Year holiday period. Our exact closing dates vary each year.
 
Our Contact Us page includes detailed directions and photos of our storefront, including our distinctive red signboard. If you need any assistance finding us, simply ask for Dave or Pinky—we’ll be happy to help.
 

We believe that choosing a tailor comes down to three things: quality, fit, and service.

Every garment is individually made to your measurements and preferences, with careful attention given to every fitting to ensure the best possible result. Whether you’re ordering a business suit, wedding suit, or casual garments, we’re here to offer honest advice and make the process straightforward and enjoyable.

A bespoke garment is unlike anything you would typically find in a department store or off-the-rack brand, which is designed to fit a wide range of people rather than individual body types. At Jhasper Fashion we take over 30 body measurements by professional tailoring techniques to make sure that each and every garment is made individually to fit a customer’s body type and shape to get a desired perfect fit across shoulders, neck, sleeve length, suit/trousers length, etc. Customers also have the option to personalize their garments by choosing from a wide range of colors, fabrics, linings, buttons, monograms, fit, pockets, etc. which is all not possible at a department store.
 
A modern tailored suit or shirt is something every man should own. Wearing well-tailored clothes gives you the comfort of knowing that the clothes were specifically made to fit your body, enhancing your looks and confidence. Plus you get to customize each and every aspect of your suits and shirts to make it truly unique and make sure that no one else owns the same clothes as you.
 
Yes. If you have a group of 10 or more people interested in custom tailoring, we’d be happy to discuss arranging an on-site visit to your home or office.
 

Ordering At Our Store


We offer a carefully selected range of premium suiting and shirting fabrics to suit a variety of styles, occasions, and budgets.

– For our Shirts: We offer cotton blends, 100% cotton 1 ply as well as superfine 2 ply pure cottons.

– For our Suits and Trousers: We offer high quality Wool Blends, Pure Wools, Tweed, Linen and Cotton Chinos.

– For our Topcoats: Cashmere Wool, Flannel, Angora Wool

If you’re looking for a specific fabric, color, or pattern, we’ll be happy to help you find the right option.

What does a tailored suit typically cost?

We offer a wide range of prices to suit the needs and budgets of all our customers. Our Suit prices start from US$220 depending on the choice of fabrics, and customizations. Our shirts start from US$35 and trousers from US$60. Additional charges apply for customizations such as monograms, white collars and cuffs, trimmings, mother of pearl buttons and any other finishes you may require.
 

Most suits are completed within 3–6 days, depending on the time of year and our workload.

To achieve the best possible fit, multiple fittings may be required. If you’re visiting Bangkok for a limited time, please let us know your travel schedule in advance so we can plan your fittings accordingly.

Most shirts are completed within 2–4 days, depending on the time of year and our workload.

At least one fitting is usually required to ensure the best possible fit.

The beauty of tailored clothing is that each garment can be made to your precise specifications. As well as a wide range of materials to choose from, we are able to offer customization options on all of the following features.

Suit Jackets: Buttons, Lapels, Surgeon Cuffs, Sleeves, Vents, Lining, Monogramming, Fit.

Suit Pants: Belt Loops, Pleats, Front Pockets, Back Pockets, Fit, Cuffs.

Shirts: Collars, Cuffs, Pleats, Pocket, Placket, Monogramming, Fit.

If you have a specific style in mind, we’ll be happy to discuss the available options with you.

In the past, it was important for tailored jackets to be fully canvassed to provide comfort and maintain a sharp silhouette. Today, however, thanks to advances in tailoring technology, we are able to offer high-quality half-canvassed jackets that provide excellent comfort, natural drape, and durability while allowing for a much shorter production timeframe. What previously took 3–4 weeks now takes just 4–5 days—a saving we know you’ll appreciate.
 
If a “full canvas” suit is promised in just 3–4 days, it is worth asking how the garment has been constructed.
 

Ideally, we recommend completing at least one fitting before you leave Bangkok. However, if your travel schedule does not allow enough time, we are happy to ship your finished garments directly to you.

We offer worldwide door-to-door shipping through trusted carriers such as DHL, FedEx, UPS, and EMS.

How do I pay for my order?

In-store, we accept cash and all major credit cards, including Visa and MasterCard.

For online orders, we also accept payment through PayPal. 

Shipping costs depend on the weight of your order and destination. We will provide available shipping options and estimated costs at the time of purchase.
 

We offer different fits to complement your body type, personal preference, and lifestyle. During your fitting, we will recommend the style that best suits you.

Slim / Modern Fit
A streamlined fit that sits closer to the body without being restrictive. Recommended for those who prefer a contemporary silhouette.

Tailored / Regular Fit
A balanced fit that follows the shape of the body while providing more room than the Slim Fit. Suitable for most body types.

Standard / Loose Fit
A more traditional fit with additional room for comfort and ease of movement. Ideal for those who prefer a classic silhouette.

Yes. One of the advantages of custom tailoring is the ability to personalize your garment. You can select from a wide range of fits, fabrics, styles, and finishing details to create a garment that suits your preferences.
 

Yes. If you have visited our store within the last 10 years, we keep your measurements on file and can use them for future orders.

If your measurements have changed or it has been more than 10 years since your last visit, we recommend taking updated measurements to ensure the best possible fit.

 

For Suits – Dry clean always.
It is not advisable to dry clean your suits very often. Please choose a professional dry cleaner who is experienced in handling tailored garments, as many times un-professional dry cleaners use water to clean the suits which is highly harmful causing irreversible damage to the garment. We recommend you to wear your suits at least 4 – 5 times before sending them for dry cleaning. At home you can use medium heat iron with a thin layer of fabric (like handkerchief / cotton cloth) in between to iron out any small creases.

For Shirts – Hand wash / Machine wash.
Use Cool to luke warm water while machine washing (if possible avoid tumble dry). Recommended to hang dry avoiding direct sunlight, as this will ensure longer life of the shirt and make it easy to iron. For crisp look and feel dampen the shirt by spraying little water and iron with medium temperature and slowly increase the temperature until there are no more creases. Recommended to hang it in wardrobe, rather
than folding it.

For Trousers – Machine Wash / Dry Clean.
Ideally all trousers should be dry cleaned only but Wool blends can be machine washed and hang dry. We recommend to wear at least 2 – 3 times before machine wash/dry clean, to ensure longer life. At home you can use medium heat iron with a thin layer of fabric (like handkerchief / cotton cloth) in between the iron and trouser to avoid any marks from the iron.

Online Orders


If you have visited our store within the last 10 years, we will have your measurements on file with us and can make new clothes for you. For more information on how to place an order please visit our Online Orders page. However if it has been more than 10 years since you last visited our store or your sizes have changed, than we recommend you that you get yourself remeasured so that we can be sure your of most recent measurements. You can download our measurements form here.
 
If you are a new customer and wish to order online for the first time or if you are a repeat customer but your sizes have changed since the last time you visited our store than we would prefer you go to a local professional tailor in order to get the best results. For more information on how to place an online Order, Please visit our Online Orders page.
 
Off the rack suits are not a good basis for measurements when making a bespoke clothing. They focus on fitting a wide range of people rather than focusing on your individual body type and shape. We highly recommend that you get measured properly by a local tailor so that we can be sure your measurements are the most accurate. You can find our measurements form here.
 
Through our online store, existing or new customers can place their orders from the comfort of their home or office through our website. For more information on the Online Ordering Process. Please visit our Online Orders page.
 

Online orders usually take approximately 5–6 weeks from the date we receive payment confirmation.

This timeframe includes garment production, quality checks, and international shipping preparation.

We regularly update our website with our latest collection of suiting and shirting fabrics.

If you are looking for a specific color, pattern, or fabric that is not shown online, please contact us and we will be happy to assist you.

 
If you have been to us in the last 10 years and your sizes have not changed then we will have your measurements on file so you will not need to get remeasured. We will be happy to make new clothes for you. If it has been more than 10 years since we last saw you, we highly recommend that you get remeasured so that we can be sure your measurements are the most accurate. You can find our measurements form here.
 
Yes, of course! For more information on the Online Ordering Process. Please visit our Online Orders page. Or you can always email us at jhasperfashion@gmail.com and we will be happy to assist you.
 
Absolutely. Before you send your favorite shirts to copy, make sure you have finalized all the details with us. When you send the clothing please mark ‘sample of no value’. We’ll be glad to incorporate any changes you might want, then return your original shirt together with your new Jhasper Fashion shirts.
 
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